Privacy Policy
Last Updated: 15 November 2025
1. Introduction
This Privacy Policy describes how UNITECH HOME BUILDING MAINTENANCE L.L.C. (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website and use our services.
We are a licensed company based in Ajman, UAE, providing home appliance repair services throughout the United Arab Emirates, including Dubai, Sharjah, Abu Dhabi, and Ajman.
We are committed to protecting your privacy and ensuring your data is handled transparently. This policy outlines our practices and helps you understand your rights regarding your personal information.
Disclaimer: We are independent appliance repair specialists. We are not an official partner or authorized representative of any brand.
2. Information We Collect
We collect information that you voluntarily provide to us when you request our services or contact us. This may include:
Personal Identification Information: Your full name, phone number, and email address.
Service Address: Your physical address where the appliance repair is needed.
Service Details: Information about the appliance you need repaired (e.g., washing machine, dishwasher, refrigerator, cooking range) and the nature of the issue.
Usage Data (Non-Personal): We may automatically collect information about how you interact with our website, such as your IP address, browser type, and pages visited. This data is used for analytical purposes to improve our website.
3. How We Use Your Information
We use the information we collect for the following legitimate business purposes:
To Provide Our Services: To schedule your service appointment, dispatch a technician to your location, and manage the repair process.
To Communicate With You: To respond to your inquiries, provide quotes, send service confirmations, and follow up on your repair.
To Improve Our Website: To analyze website traffic and user behavior, helping us enhance our website’s functionality and user experience.
To Comply with Legal Obligations: To maintain records as required by law and to comply with any legal or regulatory requirements.
4. How We Share Your Information
We take your privacy seriously. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We will only share your information in the following limited circumstances:
Internal Staff: Your information will be shared with our technicians and administrative staff who need it to perform the service you requested.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order.
With Your Consent: We will not share your information with any other third party without your explicit consent.
5. Data Security
We implement reasonable administrative and technical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Privacy Rights
You have rights regarding the personal information we hold about you. You can:
Request Access: You have the right to request a copy of the personal information we have about you.
Request Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Request Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
To exercise any of these rights, please contact us using the details below.
7. Cookies and Tracking
Our website may use cookies (small text files stored on your device) to enhance your browsing experience and collect anonymous usage data. You can set your browser to refuse cookies, but this may limit your ability to use some features of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data-handling practices, please contact us:
Company Name: UNITECH HOME BUILDING MAINTENANCE L.L.C. License Number: 134585 Location: Ajman, United Arab Emirates Phone: +971542862361 Email: unitechtechnicalservicecenter@gmail.com